Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our client help team is available round–the–clock to handle every one of your service demands. Each ticket you send to us shall be replied to within no more than one hour. If your problem demands the aid of one of our administrators, we’ll address the ticket to the technician in charge and will inform you that the situation is being taken care of.

  • Top quality support service

  • Expert Technical Help Service

  • We will be online for you 24/7 to supply useful information and client support as well as to assist you with any issue that you might come across when controlling your virtual server. We’ll assist you with all pre–configured software packages, plus your OS, server admin panel (based on the VPS type) and the Site Control Panel produced 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Site Control Panel that is available completely free with the virtual server, you’ll discover an educative Help zone, consisting of all you should know about supervising your web sites and applications. We have integrated a wide array of how–to articles and video training that illustrate the standard website maintenance tasks in an easy–to–understand fashion.