1 hour ticket response
We are dedicated to offering a fast and accurate response to every technical support ticket submitted by a client. Our qualified client support engineers will review your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average trouble ticket response time has proven to be 20 minutes.
A First–Class Customer Service
We have a team of web hosting support techs who are ready to reply to all your inquiries every time you need help. The vast majority of our customer care staff members have many years of experience in the Linux cloud packages arena, which implies that you can always depend on prompt and adequate answers to your problems.
A User–Friendly Help Center
In the Site Control Panel you will find an intuitive Help section where you can get quick suggestions on how to use our hosting services. You can see the answers to your questions in the F.A.Q. repository, see more details in the web hosting account management articles or check our how–to video tutorials.