Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Site Control Panel you can find an exhaustive Help Center section offering multiple how–to articles and commonly asked questions. They are compiled by our support team of practiced technicians. Simply fill in your question and our smart software will return the most suitable answer.

  • Top quality support service
  • How–To Videos

  • If you want to see how a task is completed or how a problem is solved, rather than just reading about it, then take a look at our collection of instructional video tutorials. They cover various topics and will help you quickly learn how to work with the Site Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 technical support service and a one–hour response guarantee. Our trained techs will be available 7 days a week to reply to your enquiries and to solve any issue that you may have. Just send a technical support request from the Help Center section and we will get back to you instantly.