Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is taught to efficiently care for all of our Linux cloud packages clients’ questions and guidance demands. Via our ticketing system, you will be able to post your inquiry and a support crew representative will likely go back to to you in only max one hour. In reality, practice has shown that the ordinary solution time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our team of professionals will be on–line for you 24x7x365 to reply to all your problems and to eliminate any problem you will have. You are able to send us a help support ticket from your Site Control Panel or send us a message any time. Additionally, on working days, you can call us or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while performing tasks within the Control Panel, you are able to always press the Help key and pick your question in the list of content articles that will show up. We have as well turned many of the articles and reviews into instructional videos. The list of video clips will show up if you pick the Videos press button located on the top right.