A 99.9% Server Uptime
Our cloud hosting system is based on a secure, top–quality hardware architecture and a significantly modified Linux version. This is why, no matter what your website is, or how many visitors you have, or even in case there’s a distributed denial–of–service assault, our hosting servers will stay up and your websites will stay accessible online.
All our Linux cloud packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
To be able to deliver a quality hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network to ensure an extra–fast connection speed with the rest of the world.
And because of this, no matter which data center facilities you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are unsatisfied with our hosting services, or if you find them insufficient, or if you decide that you need a Linux VPS packages rather than a cloud hosting package – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain total control over your domains even when you cancel your account with us.
24/7 Technical Support
If you operate a hosting firm, your support engineers are extremely important. This is why we’ve conscientiously gathered a very qualified group of technicians, each with several years of experience behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tickets are answered in under one hour and our average response time is well under 20 minutes!