Live Chat Support in Cloud Hosting
Together with the telephone and ticket support, our company provides live chat support too. You will be able to contact us every day, which includes weekends and holidays, and we can give you more details about the Linux cloud packages that we supply in case you are not among our customers yet, or about general and billing questions when you already have a user profile. Though for solely tech issues you will have to open a ticket to our tech assistance team, because such matters will require more time to be dealt with, you may still get in touch with us through the live chat for some technical information. To give you an example, we can help you set up an email address in your email client or troubleshoot various issues, saving you plenty of time. Even when our phone lines are already off for the day, you can speak with a live person.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is designed for all of our prospective and present clients. If you're searching for a new website hosting account, you are able to chat in real time to one of our representatives and receive more info about our Linux semi-dedicated hosting packages so as to choose the best package for your sites. If you already own an account with us, we'll be able to support you timely with general, billing and 1st level technicalissues. Although in certain cases you will have to open a support ticket as there are things that cannot be resolved on the live chat, we will be able to assist you with numerous standard tasks, for example setting up an email account in an email client or redirecting one domain name to another one. As a result, you will receive quick assistance and you will save time and effort.