In case you have never had a web hosting account or you’re switching companies and the new one deploys an account administration interface that you have not seen before, you may become bewildered about how to complete a certain operation in your account or on your computer. For this reason, many web hosting companies have created a knowledge base, which presents the most popular enquiries and difficulties connected with the particular platform they use, instead of including only some general details. This kind of knowledge base will help you find the desired information quickly and effortlessly, so you will not have to devote both time and efforts to things that may require something as simple as clicking a button or marking a tickbox. In this way, not only can you get stuff done, but you can also get to know a lot of new and important facts, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans feature a detailed knowledge base where you can find information about all the problems that you could run into and their resolutions. You can get to know how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but you are not able to send emails, for instance. We have tried our utmost to be as exhaustive as possible and to cover all possible options so as to save you time and to provide you with different solutions for each problem. The knowledge base comprises educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whereas if you’d like to see the entire archive of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come with an elaborate online article repository where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we are using. We’ve created it based on the feedback that we have collected from our customers through the years and, as a result, our articles encompass specific problems that you may experience and present the very best means of rectifying them, for example receiving an HTTP 500 error message or being unable to send email messages from your computer even though you have the right SMTP server settings. The articles are available in each Control Panel section and you can access them at any time. They can help you improve your knowledge not only about our services, but also about the web hosting realm in general, as they offer comprehensive instructions and general information such as what file access permissions or cron jobs are.